debt collector
ISCO: 4214. Skills: 28. Essential: 19.
Essential skills
- assess customers
- calculate debt costs
- communicate with customers
- create solutions to problems
- credit control processes
- debt classification
- debt collection techniques
- debt systems
- enforce customer's debt repayment
- facilitate official agreement
- have computer literacy
- keep task records
- maintain client debt records
- perform debt investigation
- pose questions referring to documents
- process payments
- secure sensitive customer's information
- show diplomacy
- use communication techniques