spa manager
ISCO: 1431. Skills: 70. Essential: 46.
Essential skills
- analyse goal progress
- communication principles
- company policies
- corporate social responsibility
- create solutions to problems
- customer relationship management
- customer service
- develop recreation programmes
- develop revenue generation strategies
- discharge employees
- ensure infrastructure accessibility
- establish daily priorities
- follow company standards
- guarantee customer satisfaction
- handle customer complaints
- identify customer's needs
- inform customers of activity changes
- keep up to date with spa products
- lead a team
- liaise with local authorities
- liaise with managers
- manage budgets
- manage customer service
- manage health and safety standards
- manage logistics
- manage recreational facility
- manage staff
- manage supplies
- meet picking standards
- oversee spa maintenance
- plan shifts of employees
- plan spa services
- produce sales reports
- product comprehension
- promote recreation activities
- recreation activities
- recruit employees
- represent the organisation
- respond to customers' inquiries
- schedule recreation facilities
- set organisational policies
- supervise daily information operations
- supervise the management of an establishment
- supervise work
- train employees
- types of spa
Supporting skills
- accounting
- administer appointments
- advertising techniques
- assess employees' capability levels
- bookkeeping regulations
- coordinate advertising campaigns
- coordinate events
- counselling methods
- create a financial plan
- evaluate employees
- fix meetings
- implement marketing strategies
- interview people
- manage inventory
- manage payroll
- manage profitability
- manage workflow processes
- measure customer feedback
- order supplies
- plan health and safety procedures
- promote cultural venue events
- sell products
- sell services
- sell tickets