ICT documentation manager
ISCO: 1330. Skills: 37. Essential: 18.
Essential skills
- apply organisational techniques
- business processes
- content development processes
- define technology strategy
- develop information standards
- disseminate internal communications
- ensure compliance with legal requirements
- ICT project management
- identify legal requirements
- industrial software
- legal requirements of ICT products
- manage budgets
- manage content development projects
- manage content metadata
- manage human resources
- manage information sources
- perform resource planning
- provide guidelines for content development
Supporting skills
- apply change management
- crowdsourcing strategy
- develop media strategy
- document management
- ICT help platforms
- identify ICT user needs
- identify market requirements for ICT documentation
- insourcing strategy
- maintain relationship with suppliers
- manage localisation
- monitor technology trends
- outsourcing strategy
- plan digital marketing
- quality assurance methodologies
- set quality assurance objectives
- supplier management
- systems development life-cycle
- track key performance indicators
- usability engineering