ticket issuing clerk
ISCO: 5230. Skills: 56. Essential: 42.
Essential skills
- apply numeracy skills
- assist clients with special needs
- cancellation policies of service providers
- carry out active selling
- carry out order intake
- carry out products preparation
- characteristics of products
- characteristics of services
- communicate with customers
- demonstrate products' features
- e-commerce systems
- ensure compliance with legal requirements
- examine merchandise
- guarantee customer satisfaction
- handle personal identifiable information
- have computer literacy
- identify customer's needs
- inform customers of activity changes
- issue sales invoices
- keep up to date on local events
- maintain customer records
- maintain customer service
- maintain store cleanliness
- monitor stock level
- monitor ticketing
- operate cash register
- organise storage facilities
- plan aftersales arrangements
- prevent shoplifting
- process booking
- process payments
- process refunds
- product comprehension
- provide customer follow-up services
- provide customer guidance on product selection
- quote prices
- respond to customers' inquiries
- sales argumentation
- sell tickets
- stock shelves
- upsell products
- use different communication channels
Supporting skills
- advertise sport venue
- advertising techniques
- assist customers
- check tickets at venue entry
- cultural projects
- develop promotional tools
- handle multiple orders simultaneously
- promote cultural venue events
- promote event
- promote recreation activities
- recreation activities
- speak different languages
- sporting events
- stay up-to-date with current events