motor vehicles specialised seller
ISCO: 5223. Skills: 45. Essential: 41.
Essential skills
- advise customers on financing options for vehicles
- advise customers on motor vehicles
- advise customers on usage of vehicles
- advise on vehicle characteristics
- apply numeracy skills
- car controls
- carry out active selling
- carry out order intake
- carry out products preparation
- characteristics of products
- characteristics of services
- check vehicles for sale
- demonstrate products' features
- e-commerce systems
- ensure compliance with legal requirements
- examine merchandise
- execute advertising for vehicles
- guarantee customer satisfaction
- identify customer's needs
- issue sales invoices
- legal requirements for operating in the automotive retail sector
- maintain store cleanliness
- maintain vehicle delivery documentation
- manage test drives
- monitor stock level
- new vehicles on the market
- operate cash register
- organise product display
- organise storage facilities
- plan aftersales arrangements
- prevent shoplifting
- process refunds
- product comprehension
- provide customer follow-up services
- provide customer guidance on product selection
- provide information on trade-in options
- sales argumentation
- sell vehicles
- stock shelves
- types of vehicles
- use different communication channels