office manager
ISCO: 3341. Skills: 37. Essential: 17.
Essential skills
- analyse staff capacity
- cost management
- create a work atmosphere of continuous improvement
- give instructions to staff
- identify process improvements
- implement corporate governance
- manage administrative systems
- manage needs for stationery items
- manage office appliance requirements
- manage office facility systems
- manage staff
- office software
- perform clerical duties
- use different communication channels
- use office systems
- video conferencing tool
- write work-related reports
Supporting skills
- accounting techniques
- assess employees' capability levels
- communicate with customers
- contract law
- develop classification systems
- document sharing procedures
- financial capability
- labour legislation
- maintain contract administration
- manage accounts
- manage budgets
- plan shifts of employees
- prepare financial statements
- project management
- recruit employees
- revise drafts made by managers
- tax legislation
- trade union regulations
- train employees
- use customer relationship management software