ground steward/ground stewardess
ISCO: 4221. Skills: 24. Essential: 9.
Essential skills
Supporting skills
- assist clients with special needs
- assist customers
- assist VIP guests
- board aircraft passengers
- communicate by telephone
- conduct airport security screening
- conduct security screenings
- customer service
- ensure flights run to schedule
- guarantee customer satisfaction
- handle customer complaints
- maintain relationship with customers
- process booking
- sell tickets
- upsell products