shop assistant
ISCO: 5223. Skills: 35. Essential: 22.
Essential skills
- apply company policies
- carry out order intake
- company policies
- direct customers to merchandise
- examine merchandise
- execute working instructions
- maintain relationship with customers
- maintain relationship with suppliers
- maintain store cleanliness
- notify customers on special offers
- operate cash register
- Order products
- organise product display
- pack merchandise for gifts
- package purchases in bags
- process refunds
- product comprehension
- provide customer follow-up services
- provide customer guidance on product selection
- put up price tags
- stock shelves
- supervise merchandise displays
Supporting skills
- achieve sales targets
- carry out active selling
- check deliveries on receipt
- demonstrate products' features
- identify customer's needs
- keep records of merchandise delivery
- maintain customer service
- monitor stock level
- process orders from online shop
- process payments
- sales promotion techniques
- teamwork principles
- use different communication channels