passenger fare controller
ISCO: 5112. Skills: 32. Essential: 24.
Essential skills
- act reliably
- adhere to transportation work schedule
- answer questions about the train transport service
- apply tramway regulations
- assist disable passengers
- assist passengers
- assist passengers in emergency situations
- be friendly to passengers
- check passenger tickets
- check tickets throughout carriages
- collect fares
- communicate clearly with passengers
- communicate with customers
- customs regulations for passengers
- facilitate safe disembarkation of passengers
- handle personal identifiable information
- handle petty cash
- help to control passenger behaviour during emergency situations
- lift heavy weights
- listen actively
- operate electronic payment terminals
- perform services in a flexible manner
- provide first aid
- provide information to passengers
Supporting skills
- analyse reports provided by passengers
- communicate reports provided by passengers
- consider ergonomic aspects of urban transportation
- engage with rail stakeholders
- manage emergency situations on board
- regulations for international transportation
- speak different languages
- supervise movement of passengers