funeral services director
ISCO: 5163. Skills: 45. Essential: 20.
Essential skills
- administer appointments
- advise on funeral services
- apply health and safety standards
- apply organisational techniques
- business knowledge
- develop organisational policies
- develop professional network
- greet guests
- maintain customer service
- maintain personal hygiene standards
- manage budgets
- manage financial aspects of a company
- manage staff
- oversee cremations
- prepare ceremonial locations
- promote human rights
- provide directions to guests
- recruit employees
- show diplomacy
- train employees
Supporting skills
- analyse financial performance of a company
- apply business acumen
- assist with funeral planning
- business management principles
- control minor maintenance
- coordinate catering
- dress bodies
- drive vehicles in processions
- embalm bodies
- keep personal administration
- liaise with local authorities
- maintain inventory of tools
- maintain professional administration
- manage emergency evacuation plans
- manage funeral equipment
- manage maintenance operations
- operate cremation equipment
- perform religious ceremonies
- prepare coffins for cremation
- provide emotional support to the bereaved
- provide visitor information
- relate empathetically
- respond to visitor complaints
- transfer coffins
- work ergonomically