ICT account manager
ISCO: 2434. Skills: 38. Essential: 20.
Essential skills
- accounting techniques
- apply company policies
- channel marketing
- develop account strategy
- guarantee customer satisfaction
- identify new business opportunities
- implement customer follow-up
- implement marketing strategies
- implement sales strategies
- keep records on sales
- maintain relationship with customers
- manage contracts
- maximise sales revenues
- perform customers’ needs analysis
- perform data analysis
- produce sales reports
- product comprehension
- sales argumentation
- sales strategies
- use customer relationship management software
Supporting skills
- achieve sales targets
- adhere to organisational guidelines
- build business relationships
- coordinate technological activities
- deliver a sales pitch
- ensure compliance with legal requirements
- forecast account metrics
- hybrid model
- identify ICT user needs
- implement strategic planning
- maintain customer records
- Open source model
- Outsourcing model
- perform data mining
- perform market research
- service-oriented modelling
- set sales goals
- study sales levels of products