victim support officer
ISCO: 2635. Skills: 80. Essential: 65.
Essential skills
- accept own accountability
- address problems critically
- adhere to organisational guidelines
- advocate for social service users
- apply anti-oppressive practices
- apply case management
- apply crisis intervention
- apply decision making within social work
- apply holistic approach within social services
- apply organisational techniques
- apply person-centred care
- apply problem solving in social service
- apply quality standards in social services
- apply socially just working principles
- assess social service users' situation
- build helping relationship with social service users
- communicate professionally with colleagues in other fields
- communicate with social service users
- company policies
- conduct interview in social service
- consider social impact of actions on service users
- contribute to protecting individuals from harm
- cooperate at inter-professional level
- crisis intervention
- deliver social services in diverse cultural communities
- demonstrate leadership in social service cases
- develop professional identity in social work
- develop professional network
- empower social service users
- follow health and safety precautions in social care practices
- have computer literacy
- involve service users and carers in care planning
- legal requirements in the social sector
- listen actively
- maintain records of work with service users
- make legislation transparent for users of social services
- manage ethical issues within social services
- manage social crisis
- manage stress in the work place
- meet standards of practice in social services
- negotiate with social service stakeholders
- negotiate with social service users
- organise social work packages
- plan social service process
- prevent social problems
- promote inclusion
- promote service users' rights
- promote social change
- protect vulnerable social service users
- provide social counselling
- provide support to social services users
- provide victim assistance
- refer social service users
- relate empathetically
- report on social development
- review social service plan
- social justice
- social sciences
- social work theory
- support juvenile victims
- support victims of human rights violations
- tolerate stress
- undertake continuous professional development in social work
- work in a multicultural environment in health care
- work within communities
Supporting skills
- adolescent psychological development
- assess the development of youth
- crime victims' needs
- crime victims' rights
- criminal law
- handle humanitarian response programs
- humanitarian aid actors
- legal compensation for victims of crime
- prepare youths for adulthood
- promote the safeguarding of young people
- strategies for handling cases of sexual assault
- support the positiveness of youths
- support traumatised children
- support volunteers
- work on the effects of abuse