waiting list coordinator
ISCO: 3252. Skills: 25. Essential: 12.
Essential skills
- administer appointments
- answer patients' questions
- communicate by telephone
- data protection
- health records management
- identify patients' medical records
- maintain healthcare user data confidentiality
- medical terminology
- monitor waiting list
- perform resource planning
- plan schedule
- use electronic health records management system
Supporting skills
- advise on efficiency improvements
- archive healthcare users' records
- collect statistics on medical records
- communicate in healthcare
- customer service
- develop organisational policies
- empathise with the healthcare user
- healthcare administration
- interact with healthcare users
- maintain customer service
- manage administrative systems
- manage information in health care
- perform clerical duties