travel agency manager
ISCO: 1439. Skills: 52. Essential: 36.
Essential skills
- apply strategic thinking
- build a network of suppliers in tourism
- comply with food safety and hygiene
- conduct search engine optimisation
- coordinate operational activities
- create annual marketing budget
- engage local communities in the management of natural protected areas
- geographical areas relevant to tourism
- handle customer complaints
- identify customer's needs
- implement marketing strategies
- implement sales strategies
- implement strategic planning
- maintain relationship with suppliers
- manage budgets
- manage conservation of natural and cultural heritage
- manage staff
- manage visitor flows in natural protected areas
- maximise sales revenues
- measure customer feedback
- monitor financial accounts
- motivate staff to reach sales targets
- negotiate supplier arrangements
- oversee all travel arrangements
- perform market research
- plan digital marketing
- prepare travel packages
- recruit employees
- seek innovation in current practices
- set up pricing strategies
- supervise crew
- support community-based tourism
- support local tourism
- tourist resources of a destination for further development
- use e-tourism platforms
- use global distribution system
Supporting skills
- augmented reality
- build business relationships
- develop inclusive communication material
- develop working procedures
- ecotourism
- educate on sustainable tourism
- improve customer traveling experiences with augmented reality
- manage distribution channels
- manage online content
- participate in tourism events
- perform services in a flexible manner
- promote the use of sustainable transport
- promote virtual reality travelling experiences
- self-service technologies in tourism
- train employees
- virtual reality