sales assistant
ISCO: 5223. Skills: 41. Essential: 27.
Essential skills
- carry out active selling
- carry out order intake
- characteristics of products
- characteristics of services
- company policies
- demonstrate products' features
- ensure client orientation
- ensure compliance with legal requirements
- ensure stock storage safety
- examine merchandise
- follow up orders for customers
- guarantee customer satisfaction
- identify customer's needs
- maintain relationship with customers
- maintain relationship with suppliers
- monitor stock level
- operate cash register
- Order products
- organise product display
- plan aftersales arrangements
- prepare sales checks
- prevent shoplifting
- process refunds
- product comprehension
- provide customer follow-up services
- provide customer guidance on product selection
- stock shelves
Supporting skills
- arrange ordering of products for customers
- carry out cross merchandising
- carry out specialised packing for customers
- ensure store security
- issue sales invoices
- keep records of merchandise delivery
- listen actively
- maintain store cleanliness
- order supplies
- organise storage facilities
- package purchases in bags
- perform multiple tasks at the same time
- supervise merchandise displays
- teamwork principles