ticket sales agent
ISCO: 4221. Skills: 22. Essential: 16.
Essential skills
- assist clients with special needs
- cancellation policies of service providers
- communicate with customers
- handle personal identifiable information
- have computer literacy
- inform customers of activity changes
- keep up to date on local events
- maintain customer service
- process booking
- process payments
- provide tourism related information
- quote prices
- respond to customers' inquiries
- sell tickets
- upsell products
- use global distribution system