barista
ISCO: 5132. Skills: 22. Essential: 20.
Essential skills
- check deliveries on receipt
- comply with food safety and hygiene
- educate customers on coffee varieties
- educate customers on tea varieties
- execute opening and closing procedures
- greet guests
- handle customer complaints
- handover the service area
- maintain customer service
- maintain equipment for non-alcoholic drinks
- maintain relationship with customers
- maximise sales revenues
- prepare hot drinks
- prepare specialised coffee
- present decorative drink displays
- set up the coffee area
- take food and beverage orders from customers
- upsell products
- work according to recipe
- work in a hospitality team