commercial sales representative
ISCO: 3322. Skills: 76. Essential: 32.
Essential skills
- advise on merchandise features
- answer requests for quotation
- apply technical communication skills
- carry out sales analysis
- characteristics of products
- characteristics of services
- communicate with customers
- consumer goods industry
- contact customers
- customer relationship management
- demonstrate motivation for sales
- demonstrate products' features
- ensure client orientation
- ensure compliance with legal requirements
- ensure compliance with purchasing and contracting regulations
- guarantee customer satisfaction
- have computer literacy
- identify customer's needs
- implement customer follow-up
- implement sales strategies
- keep records of customer interaction
- keep records on sales
- maintain relationship with suppliers
- produce sales reports
- product comprehension
- prospect new customers
- prospect new regional contracts
- record customers' personal data
- respond to customers' inquiries
- sales promotion techniques
- sales strategies
- use customer relationship management software
Supporting skills
- advertising techniques
- analyse consumer buying trends
- apply social media marketing
- beverage products
- chemical products
- clothing and footwear products
- consumer protection
- credit card payments
- dairy and edible oil products
- deliver a sales pitch
- develop media strategy
- develop promotional tools
- e-commerce systems
- e-procurement
- electronic and telecommunication equipment
- electronic communication
- glassware products
- handle financial transactions
- hardware industry
- household products
- ICT software specifications
- implement marketing strategies
- international commercial transactions rules
- issue sales invoices
- market pricing
- media formats
- media planning
- monitor after sales records
- monitor media industry research figures
- office equipment
- outdoor advertising
- perform media outlets research
- perfume and cosmetic products
- process payments
- production processes
- provide advertisement samples
- show diplomacy
- solar products
- speak different languages
- stay up to date with social media
- types of aircraft
- types of maritime vessels
- types of media
- work with advertising professionals