waiter/waitress
ISCO: 5131. Skills: 43. Essential: 29.
Essential skills
- advise guests on menus for special events
- alcoholic beverage products
- arrange tables
- assist clients with special needs
- assist customers
- assist VIP guests
- attend to detail regarding food and beverages
- check dining room cleanliness
- clean surfaces
- comply with food safety and hygiene
- dietary regimes
- food and beverages on the menu
- identify customer's needs
- maintain customer service
- maintain personal hygiene standards
- maintain relationship with customers
- measure customer feedback
- prepare alcoholic beverages
- prepare hot drinks
- prepare the restaurant for service
- present menus
- process payments
- serve beverages
- serve food in table service
- serve wines
- supervise food quality
- take food and beverage orders from customers
- welcome restaurant guests
- work in a hospitality team
Supporting skills
- apply foreign languages in hospitality
- decant wines
- detect drug abuse
- educate customers on coffee varieties
- educate customers on tea varieties
- laws regulating serving alcoholic drinks
- local area tourism industry
- maintain incident reporting records
- prepare flambeed dishes
- prepare service trolleys
- process reservations
- recommend wines
- sparkling wines
- use food cutting tools