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hotel butler

ISCO: 5151. Skills: 19. Essential: 10.

Essential skills

assist at check-in
comply with food safety and hygiene
explain features in accommodation venue
greet guests
handle customer complaints
handle guest luggage
identify customer's needs
maintain customer service
maintain relationship with customers
run errands on behalf of customers

Supporting skills

assist clients with special needs
ensure the privacy of guests
handle delivered packages
implement marketing strategies
implement sales strategies
oversee guest laundry service
provide tourism related information
serve beverages
take room service orders

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