hospitality establishment security officer
ISCO: 5414. Skills: 33. Essential: 21.
Essential skills
- comply with food safety and hygiene
- create solutions to problems
- deal with unforeseen incidents in hospitality
- detain offenders
- detect drug abuse
- ensure cross-department cooperation
- ensure hotel security
- handle surveillance equipment
- human dynamics as part of hospitality security
- legal use-of-force
- maintain incident reporting records
- manage budgets
- manage emergency evacuation plans
- manage health and safety standards
- manage outsourced security
- manage security equipment
- manage staff
- monitor work for special events
- perform internal investigations
- protect important clients
- undertake employee screening
Supporting skills
- assist clients with special needs
- develop working procedures
- ensure protection of car parking
- ensure the privacy of guests
- handle customer complaints
- maintain customer service
- plan medium to long term objectives
- plan shifts of employees
- procure hospitality products
- set payment handling strategies
- set standards for handling valuables
- tend to clients' personal items