second-hand shop manager
ISCO: 1420. Skills: 31. Essential: 30.
Essential skills
- adhere to organisational guidelines
- apply health and safety standards
- determine marketability of second-hand goods
- employment law
- ensure client orientation
- ensure compliance with purchasing and contracting regulations
- ensure correct goods labelling
- maintain relationship with customers
- maintain relationship with suppliers
- manage budgets
- manage donated goods in second-hand shop
- manage staff
- manage theft prevention
- manage volunteers
- maximise sales revenues
- measure customer feedback
- monitor customer service
- negotiate buying conditions
- negotiate sales contracts
- obtain relevant licenses
- order supplies
- oversee promotional sales prices
- perform procurement processes
- recruit employees
- sales activities
- set sales goals
- set up pricing strategies
- study sales levels of products
- supervise merchandise displays
- use different communication channels