housekeeping supervisor
ISCO: 5151. Skills: 35. Essential: 20.
Essential skills
- assess cleanliness of areas
- comply with food safety and hygiene
- coordinate redecoration of hospitality establishment
- ensure cross-department cooperation
- handle customer complaints
- maintain customer service
- manage budgets
- manage budgets for social services programs
- manage cleaning activities
- manage health and safety standards
- manage inspections of equipment
- manage maintenance operations
- manage staff
- monitor stock level
- plan schedule
- plan shifts of employees
- present reports
- procure hospitality products
- supervise housekeeping operations
- train employees
Supporting skills
- assist at check-in
- clean public areas
- develop working procedures
- encourage staff in cleaning activities
- energy conservation
- greet guests
- handle chemical cleaning agents
- handle surveillance equipment
- identify customer's needs
- manage stock rotation
- monitor work for special events
- perform multiple tasks at the same time
- perform services in a flexible manner
- seek innovation in current practices
- service rooms