spa attendant
ISCO: 5142. Skills: 40. Essential: 21.
Essential skills
- allocate locker space
- clean building floors
- clean spa work areas
- ensure sanitation
- greet guests
- guarantee customer satisfaction
- handle customer complaints
- keep up to date with spa products
- maintain cleaning equipment
- maintain customer service
- maintain personal hygiene standards when cleaning
- monitor stock level
- order supplies
- organise on-site amenities
- process payments
- provide athletic equipment to clients
- quality standards
- restock towels
- sell products
- sell services
- types of spa
Supporting skills
- analyse goal progress
- assist guest departure
- collect items for laundry service
- company policies
- control temperature
- ensure health and safety of customers
- ensure health and safety of staff
- health, safety and hygiene legislation
- implement marketing strategies
- maintain work area cleanliness
- manage health and safety standards
- manage infection control in the facility
- oversee spa maintenance
- personal protective equipment
- plan spa services
- produce sales reports
- provide customer follow-up services
- respond to customers' inquiries
- restock toilet facilities' supplies