sales account manager
ISCO: 1420. Skills: 34. Essential: 22.
Essential skills
- apply company policies
- build business relationships
- characteristics of products
- characteristics of services
- company policies
- customer service
- ensure client orientation
- forecast account metrics
- implement customer follow-up
- keep records on sales
- maintain customer records
- manage contracts
- maximise sales revenues
- negotiate price
- perform customers’ needs analysis
- perform data analysis
- produce sales reports
- product comprehension
- prospect new customers
- relationship marketing
- study sales levels of products
- use customer relationship management software
Supporting skills
- accounting techniques
- adapt to changing situations
- competition law
- consumer goods industry
- consumer protection
- deliver a sales pitch
- employment law
- perform market research
- pose questions referring to documents
- speak different languages
- use communication techniques
- use content management system software