front line medical receptionist
ISCO: 4226. Skills: 33. Essential: 25.
Essential skills
- adhere to organisational guidelines
- administer appointments
- administrative tasks in a medical environment
- answer patients' questions
- apply numeracy skills
- collect healthcare user's general data
- communicate by telephone
- communicate in healthcare
- comply with legislation related to health care
- contribute to continuity of health care
- customer service
- follow clinical guidelines
- health care legislation
- health care system
- health records management
- identify patients' medical records
- maintain healthcare user data confidentiality
- maintain reception area
- manage healthcare users' data
- medical informatics
- medical terminology
- type on electronic devices
- use electronic health records management system
- work in a multicultural environment in health care
- work in multidisciplinary health teams