rental service representative
ISCO: 5249. Skills: 43. Essential: 22.
Essential skills
- achieve sales targets
- apply numeracy skills
- assist customers
- communicate with customers
- company policies
- financial capability
- guarantee customer satisfaction
- handle financial transactions
- handle rental overdues
- have computer literacy
- identify customer's needs
- maintain inventory of rented items
- manage claims process
- perform multiple tasks at the same time
- process data
- process payments
- product comprehension
- provide customer follow-up services
- provide customers with price information
- record customers' personal data
- review completed contracts
- work independently in rental services
Supporting skills
- agricultural equipment
- build rapport with people from different cultural backgrounds
- communicate by telephone
- contract law
- create solutions to problems
- credit card payments
- facilitate official agreement
- industrial tools
- listen actively
- machinery products
- manage contracts
- manage theft prevention
- mining, construction and civil engineering machinery products
- office equipment
- operate cash register
- show diplomacy
- speak different languages
- types of aircraft
- types of maritime vessels
- use customer relationship management software
- use different communication channels