pet and pet food specialised seller
ISCO: 5223. Skills: 38. Essential: 36.
Essential skills
- advise customers on appropriate pet care
- advise on care products for pets
- animal nutrition
- apply numeracy skills
- care for living pets in the store
- carry out active selling
- carry out order intake
- carry out products preparation
- characteristics of products
- characteristics of services
- demonstrate products' features
- e-commerce systems
- ensure compliance with legal requirements
- examine merchandise
- explain use of equipment for pets
- guarantee customer satisfaction
- identify customer's needs
- issue sales invoices
- maintain store cleanliness
- monitor stock level
- operate cash register
- organise product display
- organise storage facilities
- plan aftersales arrangements
- prevent shoplifting
- process refunds
- product comprehension
- provide advice on pet training
- provide customer follow-up services
- provide customer guidance on product selection
- recommend pet food selection
- register pets
- sales argumentation
- sell pet accessories
- stock shelves
- use different communication channels