quick service restaurant team leader
ISCO: 5246. Skills: 23. Essential: 20.
Essential skills
- comply with food safety and hygiene
- ensure food quality
- execute opening and closing procedures
- greet guests
- handle customer complaints
- maintain a safe, hygienic and secure working environment
- maintain customer service
- maintain personal hygiene standards
- manage medium term objectives
- manage staff
- monitor stock level
- plan medium to long term objectives
- plan shifts of employees
- process customer orders
- supervise crew
- supervise food quality
- supervise the work of staff on different shifts
- train employees
- upsell products
- work in a hospitality team