retail department manager
ISCO: 1420. Skills: 40. Essential: 18.
Essential skills
- carry out sales analysis
- company policies
- control of expenses
- employment law
- ensure compliance with legal requirements
- ensure compliance with purchasing and contracting regulations
- implement marketing strategies
- implement sales strategies
- manage budgets
- manage revenue
- manage staff
- maximise sales revenues
- monitor customer service
- monitor proper product handling
- order supplies
- set sales goals
- set sales promotions
- supervise sales activities
Supporting skills
- accounting techniques
- analyse consumer buying trends
- apply business acumen
- communication principles
- create solutions to problems
- evaluate employees
- examine merchandise
- improve business processes
- maintain relationship with customers
- maintain relationship with suppliers
- manage inventory
- manage theft prevention
- measure customer feedback
- meet deadlines
- motivate staff to reach sales targets
- negotiate buying conditions
- perform market research
- perform procurement processes
- recruit employees
- show diplomacy
- teamwork principles
- train employees