bed and breakfast operator
ISCO: 5152. Skills: 49. Essential: 22.
Essential skills
- customer service
- educate on sustainable tourism
- engage local communities in the management of natural protected areas
- forecast occupancy demand
- greet guests
- guarantee customer satisfaction
- handle customer complaints
- handle financial transactions
- identify customer's needs
- maintain customer records
- maintain customer service
- manage budgets
- manage conservation of natural and cultural heritage
- manage hospitality revenue
- manage the customer experience
- measure customer feedback
- monitor financial accounts
- support community-based tourism
- support local tourism
- use e-tourism platforms
- use resource-efficient technologies in hospitality
- waste management
Supporting skills
- augmented reality
- clean household linens
- deal with arrivals in accommodation
- design customer experiences
- develop strategies for accessibility
- ecotourism
- ensure price competitiveness
- food waste monitoring systems
- handle chemical cleaning agents
- handle guest luggage
- handle linen in stock
- improve customer traveling experiences with augmented reality
- local area tourism industry
- maintain linen operation
- manage staff
- manage visitor flows in natural protected areas
- measure sustainability of tourism activities
- plan measures to safeguard cultural heritage
- plan measures to safeguard natural protected areas
- promote the use of sustainable transport
- promote virtual reality travelling experiences
- property management software
- self-service technologies in tourism
- service rooms
- take room service orders
- tend to guests with special needs
- virtual reality