Perform a skills assessment.

No expectation that the individual or role requires the specific skill(s) within the next year (take a longer-term view when assessing skills requirements and do not use this measure for short-term assessments).

Expectation to be proficient within a year. Completed up to 75% of training. The individual does not fully understand the quality requirements.

Completed more than 75% of training. Is likely to be able to perform the task alone, although consistent quality and productivity requirements not yet evidenced. Complex output will require checking / verification.

Has completed 100% of the training. Has demonstrated consistent quality and productivity standards. Where not mandated by regulation, checks can now be omitted, releasing capacity back into the business.

Has prolonged experience at a consistent quality and productivity level. This individual is motivated, works autonomously, and is ready to accept responsibility for skill ownership and training. Is likely to be able to train others to a high standard. If the specific skill has not been completed in last 3 months then the ‘skill level’ should drop back to Level 3 for the individual to reconfirm competence standards.

Can define and develop new processes & skills requirements. Can demonstrate cross-function subject matter expertise. Can demonstrate leadership capabilities.