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knowledge base

An online library that contains information about a product or service to help customers finding answers to their queries.

Occupations using this skill

Showing up to 500 results. Essential first.

client relations manager
Essential
customer service representative
Essential
technical communicator
Essential
call centre agent
Supporting
contact centre manager
Supporting
customer contact centre information clerk
Supporting
ICT help desk agent
Supporting
information manager
Supporting
live chat operator
Supporting
service manager
Supporting
webmaster
Supporting